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<p><b>Shcherbak Tatyana </b></p>Sales manager<p>City: Kharkiv</p><p>Key information</p><p>Perspective work in a successfully developing company in a close-knit team, allowing to realize old and develop new skills</p><p><br></p><p>Personal skills</p><p>* literacy and attention to detail;</p><p>* fast learning;</p><p>* stress resistance;</p><p>* the ability to independently determine the priorities of the tasks and carry out work in a multitasking environment;</p><p>* organization;</p><p>* literacy;</p><p>* knowledge of English at a conversational level;</p><p>* neat, responsible, friendly;</p><p>PC skills - confident MS Office, Autocad, Internet user</p><p><br>Work experience</p><p><br></p><p>Sales manager</p><p>Nov 2019- Feb 2020</p><p>Unit Space </p><p>Search for potential customers, presentation of company services, communication with customers, lead generation, negotiation.</p><p><br></p><p>Customer service manager </p><p>Aug 2020 - Oct 2020 </p><p>TSO School factory </p><p>Communication with customers, presentation of products, conclusion of contracts, processing of returns or refusals of goods. </p><p><br></p><p>Air ticket agent</p><p>Jun 2019 – Aug 2019</p><p>Ukrainian International Airlines</p><p>All calculations for booking, ticket cancelations, changes and so on in Amadeus.</p><p>Work in CRM</p><p><br></p><p>Account manager</p><p>Jan 2019 - Jun 2019</p><p>Fasprotechnology</p><p>Calculation of the amount and cost of work, communication with the customer, other departments, experience in business corresponding.Work with CRM and another special programs .</p><p><br></p><p>Design Engineer 2 categories</p><p>Nov 2012 - Jan 2019</p><p>LLC "UA SYSTEM", LLC "Ukrsantehproject", LLC "Agropromzernoproject" , LLC "Geolink" ,LLC "OZONE", LLC "RETEL".</p><p>Execution projects of fire alarm and automatic fire extinguishing projects,TSSR, CPD and mobile projects, video surveillance of the object, cooperation with customers, related departments.</p><p><br></p><p>Electrical Engineer</p><p>Sep 2004 - Oct 2012 (8 years 2 month)</p><p>LLC "Ukrenergysetproject"</p><p>Implementation of projects for 10.35-330 kV overhead lines. Cooperation and negotiations with other organizations, customers, departments, student learning.</p><p><br></p><p>Education</p><p><br></p><p>Kharkiv National Academy of Municipal Economy </p><p>Year of ending 2004</p><p>Electricity and lighting of cities, electrical engineer</p><p><br></p><p>Language proficiency</p><p>English - upper-intermediate</p>
