Резюме: Customer support specialist (Україна)

Досвід роботи

<p><strong>Pidvirna Nataliia</strong></p>
<p><strong>Personal information</strong><strong>:</strong></p>
<p>Lviv city</p>
<p>Date of birth: 20/05/1985</p>
<p> </p>
<p><strong><br /></strong></p>
<p><strong>Work experience</strong></p>
<p><br /></p>
<p>1.08.2021-<strong> including now</strong> </p>
<p><strong>Work for </strong><strong>“Vidaxl.no”</strong></p>
<p><strong>support specialist for the Norwegian market</strong></p>
<p><strong><br /></strong></p>
<p><strong>13.11.2020 - </strong></p>
<p>work for <strong>“</strong><strong>W-AIX</strong><strong>”</strong></p>
<p>sales manager Croatian market</p>
<p><strong><br /></strong></p>
<p>
<strong>2017-2020 </strong><strong>lived in Norway</strong></p>
<p>2019</p>
<p>worked in <strong>«</strong><strong>Freeviling</strong><strong>.no.»</strong> Helped order things, performed tasks for the manager</p>
<p><strong><br /></strong></p>
<p> <strong>Januar</strong><strong>у2017</strong><strong>-</strong><strong>May2017</strong></p>
<p>worked in Norway at the <strong>«</strong><strong>Leroy</strong><strong>»</strong> fish factory</p>
<p>May 2014 – December2016</p>
<p><strong>“Multy Service Group” LLC</strong><strong>"</strong> <br />
HR-manager, Assistant of Director, event-manager:</p>
<ul><li>Control of timely fulfilment by employees of issued orders and instructions; </li><li>Planning of working day of Director (meetings, calls, reception of visitors etc.);</li><li>Accompaniment of Director during business meetings and business trips;</li><li>Preparation of projects, orders and instructions of Director;</li><li>Recruitment of employees, adaptation of personnel; </li></ul><p>February 2013-February 2014</p>
<p><strong>“Agro Centre-Halychyna” LLC</strong></p>
<p>Manager of administrative activities </p>
<ul><li>Management of Administrative Department of Enterprise</li><li> Administrative coordination and communication</li><li>Participation in forming of stuff politicts of Enterprise </li><li>Operational Accounting</li><li>Recruitment and adaptation of employees</li></ul><p>February 2012 – February 2013</p>
<p><strong>Voloshyna L. V. PE</strong><br />
Director of Shop</p>
<ul><li>Controlling of operational work: control of sales revenue, cooperation with suppliers etc. </li><li>Recruitment and adaptation of employees</li><li>Concluding of agreements</li><li>Accounting</li></ul><p>September 2008 – February 2012</p>
<p><strong>Sorokach M. I. </strong></p>
<p>Owner of shop, Chief Accountant </p>
<ul><li>Controlling of operational work </li><li>Recruitment and adaptation of personnel</li><li>Accounting:</li><li>-Inventory and preparation of all related reporting</li><li>-Development and implementation of primary accounting documents</li><li>-Preparation and submitting of reporting to Pension Fund, all state Social Insurance Funds, Tax Administration etc.</li><li>-Accounting of operations: customer-supplier</li><li>-Controlling of timely payments etc.</li></ul><p><strong>Education:</strong> <br /><br /></p>
<p>2004-2008 Lviv National University named by Ivan Franko. Economic faculty.</p>
<p>Specialty: Financ </p>
<p>1998-2004 Lviv cooperative college Of Economics and Law</p>
<p>Specialty: Accountant – Economist</p>
<p><strong><br /></strong></p>
<p><strong>Additional Education</strong><strong>:</strong><br />
2010 – 2011 Computer courses</p>
<p>Prometheus courses from <strong>softserve</strong> <strong>QA/QC</strong></p>
<p><strong><br /></strong></p>
<p><strong>С</strong><strong>ourses</strong><strong><br />
Data Warehouse and Business Intelligence (DWBI)</strong><strong>(DQE)</strong><strong> EPAM University</strong></p>
<p><strong><br /></strong></p>
<p><strong>K</strong><strong>nowledge of languages</strong></p>
<p>English-speaking, studying</p>
<p>Norwegian-speaking, studying</p>
<p>Croatian-speaking</p>
<p>Polish-medium level</p>
<p>Ukrainian, Russian-fluent</p>
<p>
<strong>D</strong><strong>riving licenses </strong><strong>- c</strong><strong>ategory B</strong></p>
<p></p>
<p><strong>Personal qualities</strong><strong>:</strong></p>
<ul><li>Ability to work in team;</li><li>Drivenness, results oriented;</li><li>Flexibility / ability to work with few tasks at the same time;</li><li>Sense of humor.</li></ul><p> </p>