Резюме: Online call-center manager (Україна)

Досвід роботи

<p>Faizah Yaseen</p>
<p>Address: Ternopil, Ukraine</p>
<p>Gender: Female</p>
<p><br /></p>
<p>Objective</p>
<p></p>
<p>To gain knowledge and skills to complement those that I have learned into an actual job</p>
<p>environment.</p>
<p><br /></p>
<p>Skills and Abilities</p>
<p>? Good Communication Skills</p>
<p>? Time Management</p>
<p>? Team work</p>
<p>? Planning Events</p>
<p>? Positive Attitude</p>
<p>? Flexibility</p>
<p>? Patience</p>
<p><br /></p>
<p>Additional Skills</p>
<p>? Typing</p>
<p>? Microsoft Word</p>
<p>? Microsoft PowerPoint</p>
<p>? Microsoft Excel</p>
<p><br /></p>
<p>Education</p>
<p><br /></p>
<p>? International General Certificate of Secondary Education (IGCSE):</p>
<p>Biology, Physics, Chemistry, ICT, Mathematics, English</p>
<p>? Advanced Subsidiary level (AS level): Biology, Chemistry, Physics,</p>
<p>Mathematics</p>
<p>? Advanced level (A level): Physics, Chemistry, Biology</p>
<p>? IELTS overall band score: 6.5</p>
<p>? Pursuing MD in Ternopil National Medical University: 4th year currently</p>
<p>Previous Schools</p>
<p>? 2013 – 2017 : GLOBAL ENGLISH SCHOOL- AL AIN, UNITED ARAB EMIRATES</p>
<p>Grade 8 to 10(IGCSE) &amp; Grade 11(AS level) – British Curriculum</p>
<p>? 2017 – 2018 : EMIRATES PRIVATE SCHOOL- AL AIN, UNITED ARAB EMIRATES</p>
<p>Grade 12(A level) – British Curriculum</p>
<p><br /></p>
<p>Volunteering and Work Experiences</p>
<p><br /></p>
<p>Volunteer</p>
<p>? Volunteer for W.A.R: Wadi Adventure Race held on February 24th, 2018.</p>
<p>? Volunteer for W.A.R: Wadi Adventure Race held on December 16th, 2018.</p>
<p>? Volunteer for W.A.R: Wadi Adventure Race held on April 26th, 2019.</p>
<p>? Volunteer for W.A.R: Wadi Adventure Race held on October 26th, 2019.</p>
<p>? Volunteer for Sports Day: during the Academic year 2014 at UAE University</p>
<p>Stadium.</p>
<p>? Volunteer for Special Olympics World Games Abu-Dhabi 2019: by volunteers.ae</p>
<p>as a customer service support.</p>
<p>? Volunteer in OASIS HOSPITAL, Al-Ain (in the department of outpatient and</p>
<p>inpatient clinical record) and as a doctor’s assistant.</p>
<p><br /></p>
<p>Promotion</p>
<p>? PDF Marketing and Events : for baby products</p>
<p>? TAD Gulf events : for Al Islami Jumbo Burgers</p>
<p>? BYJU'S Learning App : awareness</p>
<p>? Majid Al Futtaim : for My Club card campaign by Creative Box</p>
<p>? PDF Marketing and Events: for ITO EN Matcha Green Tea</p>
<p>? Choithrams (Brand Talk) : for Weetabix Oats</p>
<p>? Hart Bernstien (HBMM) : for the P&amp;G product - Always</p>
<p>? BYJU'S Learning App: April 2022</p>
<p>? The Thought Factory: for Halwani Bros, for RANI smoothies</p>
<p>? Hart Bernstien (HBMM) : for Persil and DAC in LuLu, for NESCAFE Gold Roastery in</p>
<p>C4 Jimi Mall</p>
<p><br /></p>
<p>Events</p>
<p>? AFC Asia cup 2019 (Football): worked as a soft checker at Hazza Bin Zayed Stadium</p>
<p>in Al-Ain by Vibes events.</p>
<p>? Abu Dhabi Science Festival (ADSF) 2019: in Jahili park, Al-Ain by Vibes events as</p>
<p>a CLO and customer service.</p>
<p>? Special Olympics World Games Abu-Dhabi 2019: worked as a spectator service</p>
<p>support by Event Lab.</p>
<p>? Maroon 5 Live Concert at Coca-Cola Arena: worked as a soft checker and inner</p>
<p>seater by Event Lab.</p>
<p>? Worked in Coca-Cola Arena: for 1975, for WESTLIFE on and for TONY ROBBINS</p>
<p>as a Ticket Scanner by Event Lab.</p>
<p>? PBA Basketball Event, Coca-Cola Arena : worked as a ticket scanner and as a</p>
<p>spectator service by Event Lab.</p>
<p>? DA-BANGG The Tour, Coca Cola Arena : worked as a ticket scanner and as a Lift</p>
<p><br /></p>
<p>Operator by Event Lab.</p>
<p>? Worked with ALEF Education: as a Proctor</p>
<p>? AR Rahman and Rahat Fateh Ali Khan: Me, Myself and I live concert : worked as</p>
<p>an usher in Coca Cola Arena by Event Lab.</p>
<p>? Arab Health 2021: worked as a customer service worker for Event Lab in Dubai</p>
<p><br /></p>
<p>Trade Centre.</p>
<p>? Egyptian Super Cup 28: worked as a ticket scanner with Vibes events.</p>
<p>? AD Moments 2022: worked with Vibes Events in Jahli park AL Ain.</p>
<p>? UAE 51st National Day Concert- Balqees and Fouad Abdelwahed: worked with</p>
<p>Vibes events in Jahli Fort Al Ain.</p>
<p>? China Home Life 2022: Worked as a Team Leader in Dubai World Trade Centre.</p>
<p>? New Years Eve, RAK: worked as a transport management with Vi Valetti.</p>
<p>? DAZ Festival: worked with Vibes events in Jahli park, AlAin.</p>
<p><br /></p>
<p>Others</p>
<p>? Abaya model: with secret pearl abaya (private)</p>
<p>? Mystery Shopper: worked as a mystery shopper with GWR Consulting</p>
<p>? Tutoring: worked as a home tutor as a side hobby for quite a while</p>
<p>? Alef Education: worked as a Proctor in multiple schools</p>
<p>? Footballco media limited: worked in a team of extras for an ad</p>
<p>? Artist: Worked as a Henna Artist</p>
<p>? Dulsco LLC: worked as a Sales Assistant for Emirates Industry.</p>
<p>? Department of Culture &amp; Tourism Abu Dhabi Experience Film &amp; Stills</p>
<p>Campaign and DEJAVU FZ LLC: Worked as a Henna Artist &amp; as an Extra</p>
<p><br /></p>
<p>Languages</p>
<p></p>
<p>? English- Full professional proficiency</p>
<p>? Urdu- Native proficiency</p>
<p>? Arabic (basic)</p>
<p>? Turkish (basic)</p>